According to IGN quoting Dot Esports, a mother recently successfully “recovered” from Twitch the $19,870.94 rewarded by her child to the anchor.
Naijatechnews.com understands that the $19,870.94 is the mother’s savings for many years.” This money was rewarded by the child to several anchors on Twitch . The mother, who did not want to be named, said that she had difficulty getting it from Twitch However, no one from Twitch responded, and she was unable to contact Twitch personnel.
The mother tried to fill out an online help form on the Twitch website and also sent emails to Twitch CEO Emmet Hill and Amazon’s legal team, but received no response.
Fortunately, she got a hint from the now-deleted Reddit post: She should contact Xwola. This is a paid service company that cooperates with Twitch. The mother successfully got a refund after contacting Xsolla, but her son’s account will be “permanently banned to prevent future unauthorized spending.”
The mother said that her son has been restricted to only one hour of play time a day, and the rest must exercise and interact with his family in a positive way.
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