Google tightens internal message board rules: strengthen content review


According to reports, Google’s internal documents show that due to the increasing intensity of employee discussions, the company requires more active review of the content of internal message boards .

Google’s internal community management team said that more and more content is marked as racist and abusive information on its internal message boards. The team believes that this is because employees share more information while working from home, and the increase in “difficult global conversations”.

Therefore, the company began to expand the content review pilot in 2019, covering more than 75 discussion groups on multiple platforms, and also required most discussion group leaders to play the role of auditors and complete review training. In addition, it is necessary to formulate a charter to define the purpose of the group, and ensure the inclusiveness of group dialogue while ensuring that the content conforms to the charter.

Google’s internal community management team stated in an internal blog that it is precisely because of the various complex situations in today’s world that it is urgent to ensure that the workplace becomes a popular place.

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