MTN Data Plans

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What is MTN Data bundle?

MTN Data bundles have been revamped to be affordable, giving you more value for money and excellent internet experience on MTN data network.

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Who can subscribe to MTN Data bundle?All MTN Customers can subscribe to any MTN Data bundle.

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How do I subscribe to MTN Data bundles?You can subscribe to any MTN data bundles via the following channels:

• USSD: Dialling *131*1# or *904# and selecting your preferred data plan
• SMS: Sending the bundle plan keyword to 131. (See table below for keywords).
• On Data Reset Page upon exhaustion of data bundle

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I received a pop-up menu to choose either Autorenewal option or One-off when activating a data bundle. What does this mean? The pop-up menu is a feature that allows you to set your data bundle on Autorenew or One-off purchase:

• Auto renew Purchase means that your data bundle will auto-renew after expiry.
• One-off Purchase means that your data bundle will not renew after expiry.

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If I exit the pop-up menu or it times out before selecting an option, will my data bundle be on Auto-renewal or One-off option? If you exit the pop-pop menu or it times out before selecting an option, you will not be able to proceed to buy your data bundle.

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If my data bundle is on One-off option, will I be able to opt in for Auto renew option or renew the bundle?

Yes, you will be able to opt in for Auto-renewal option or renew the bundle by sending R+bundle code to 131.

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Example:

If you have an active 75MB daily bundle that is on One-off option, you will be able to renew it by sending R104 to 131. See all Auto-renewal commands in the table below.

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Will I be able to cancel auto-renewal anytime? Yes, you will be able to cancel auto-renewal on your bundle anytime by sending the opt-out keyword to 131. See table below.

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What are the different MTN Data bundle plans available? They are Daily, Weekly, Monthly, Bi-monthly, Quarterly, etc. See table below for the available data bundles

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How do I check my MTN Data Bundle balance?You will be able to check your data bundle balance via the following channels:

• SMS: Texting 2 to 131
• USSD: Dialling *131*4# (for main data bundle and bonus)
• MyMTNApp

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Can I purchase multiple MTN Data bundles? Yes, you can activate multiple data bundles and all the data bundle purchased will have its own unique expiry dates.

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If I have multiple data bundles active, which bundle will deplete first? If you have multiple data bundles active, the data bundle with the least validity will be used first.

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Example: If you have a 30-day bundle plan and 1-day plan active, the 1-day plan will be used first before the 30-day plan.

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What happens if I exhaust my data bundle before the renewal date? As soon as you exhaust your data bundle before the expiry, your data access will be suspended and you will not be able to browse again. To continue browsing, you will need to do one of the following:

• Buy another data plan by dialing *131*1# or *904#.
• Borrow data by dialing *606#.
• Opt-in for Pay-As-You-Go browsing by dialing *131*200# to continue browsing with your airtime at N3/MB.

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Will I enjoy other data bonus offers when I activate a data bundle?Yes, you will be able to enjoy 25% LTE bonus, 50% and 100% bonus offer on the main data when you activate a new device on the network.

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Will I be able to rollover my unused main data bundle?

Yes, you will be able to roll over any unused main data bundle as long as you buy another bundle before the current bundle expires or within the allowed grace period after the bundle expires BUT you will NOT be able rollover any unused data bonus.

Data Plan	Applicable Rollover Period
One (1) Day	One (1)
Above 1 Day but less than 30days	Three (3) Days
Thirty (30) Days and above	Seven (7) days

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I have 1GB remaining from my expired 6.5GB Monthly data bundle. Will I be able to rollover the remaining 1GB when I buy a daily bundle? Yes, you can rollover your unused 1GB bundle when you activate any data bundle from daily, weekly OR monthly plans. However, the validity of the new data bundle activated will be applied to the unused bundle.

Example: If you have an unused 250MB upon expiration of 1.5GB Monthly plan, and you now activated 75MB daily bundle, the 250MB will be rolled over to the daily bundle and all the bundles (250MB+75MB) will be valid for 1day.

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What will happen if I do not renew my expired bundle or purchase another bundle of the same category after the rollover period? If you fail to renew your expired bundle or purchase another bundle of the same category after the rollover period, all your unused bundle will be cleared.

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I have 1GB left after my bundle expired. Will I be able to use it within the grace period? No, you will NOT be able to use it within the grace period until you renew the bundle or purchase another data plan.

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Will I be able to rollover my unused data bonus? No, you will NOT be able to rollover any unused data bonus even if the bundle auto-renews before expiry, upon expiry or within the applicable rollover period.

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If I have multiple data bundles active, which bundle will auto-renew first?

If you have multiple data bundles active from the various plans, the last bundle purchased from that plan will be the bundle that will be auto-renewed; that is, all bundles will renew according to their bundle category – daily, weekly and monthly.

Example: If you activate two data plans from the daily plans; (25MB on Oct 1, 75MB on Oct 5), two plans from the monthly plan; (1.5GB on Oct 3 and 3.5GB on Oct 4), on the day of renewal, only 75MB from the daily plan and 3.5GB from the monthly plan will be the plans to auto-renew. if you activate two data plans from the daily plans; (25MB on Oct 1, 75MB on Oct 5), two plans from the monthly plan; (1.5GB on Oct 3 and 3.5GB on Oct 4), on the day of renewal, only 75MB from the daily plan and 3.5GB from the monthly plan will be the plans to auto-renew.

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Will I be able to browse from my airtime automatically after exhausting my data bundle? You will be able to browse from your airtime after exhausting your data bundle BUT you will be required to opt in before you can browse from your airtime at Pay As You Go rate.

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Can I share my MTN Data Bundle?

No, you will not be able to share your data bundle.

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I have 2GB Monthly data plan active and then activated 1.5GB Monthly data plan, which of them will deplete first? The 2GB data plan will be used first and after the data bundle has been exhausted then data charges will be deducted from the new 1.5GB Monthly plan.

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Will I be able to browse from my airtime automatically after exhausting my data bundle? You will be able to browse from your airtime after exhausting your data bundle BUT you will be required to opt-in before you can browse from your airtime at Pay-As-You-Go rate.

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How do I opt in for PAYG browsing?

To opt in for PAYG browsing, simply;

• Dial *131*200#.
• Send RESET to 131.

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How much will I be charged for browsing from my airtime after opting in for PAYG browsing? Your browsing from your airtime will be charged at N3/MB.

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Will I be charged for opting in for PAYG browsing?

No, you will not be charged for opting in for PAYG browsing.

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How do I opt out of PAYG browsing? To opt out of PAYG browsing, simply

• Dial *131*201#
• Send SUSPEND to 131.

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SUMMARY OF MTN DATA BUNDLES

Daily

Weekly

 

 

Monthly

2 Months

3 Months

Auto-Renewal Summary

Daily

Weekly

Monthly

2 Months

3 Months