Foreign media WMPU reported that Microsoft Surface Duo was originally designed with a metal frame, but at some point last year, Microsoft decided to use a plastic frame, which seems to be the source of many recent problems.
Earlier, Naijatechnews had reported that some of the shipped surface Duo plastic frames are faulty . Now many users complain about the yellowing of the plastic frame of the device.
This seems to be a recognized problem, and multiple users have reported that Microsoft allows them to return phones with yellow frames.
According to these users, Microsoft also recommends using alcohol to clean the plastic surface, although some users say this does not always work.
Considering the high price of this device, it is difficult for buyers to accept these trivial quality issues. If Microsoft conducts sufficient testing, these issues should definitely be found, but now users are already facing a poor look and feel.
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