Startimes Nigeria is a popular pay TV in Nigeria. The company uses the Digital Terrestrial Television (DTT) Broadcast Technology which is also known as the Digital Video Broadcast on Terrestrial.
It would be recalled that the NTA Star TV Network LTD introduced StarTimes into the Nigerian pay-TV scene. Interestingly, Startimes was the first digital TV to be introduced to the country.
StarTimesbegan in four states in the country including Lagos, Abuja, Port Harcourt, and Kano. The pay-TV became available in every state in Nigeria when the company upgraded its TV technology from the DVB-T1 to DVB-T2
If you are a prospective or current Startimes subscriber, you should keep reading because you’ll certainly find all you need to know on this page particularly how to reach out to the customer service unit of StarTimes
There are several decoder options with different prices. These include the SD decoder, the HD decoder, and the 2-in-1 combo decoder
The 2-in-1 decoder differs from the other decoder types because it combines the features of the satellite dish decoder and the direct to a home decoder. As a result, you’re using a decoder that provides multiple access and allows you to enjoy the benefits of the digital terrestrial and digital satellite television channels all in the same decoder.
These two technologies have their benefits combined into one device and these include: little or no weather interference, portability, a wide range of local channels, sharp images, strength in remote areas and high number of international channels
Overall, buying any of these decoders comes with other accessories which include a package of a 10 m outdoor antenna and a free 1 month Nova startimes package.
Also, there’s an option of the Startimes TV which comes with Startimeschannels pre-installed on the TV. You just need to subscribe monthly to enjoy your favorite Startimes channels
Now that you know how to get started, we also thought you should know the available subscription packages. They are Startimes Nova, Startimes Basic, Startimes Classic and Startimes Unique Bouquets.
If you are looking to receive assistance and service support, you can use any of these media to reach Startimes customer care agents.
1.) PHONE NUMBER
(094618888, 014618888) You can reach the Startimes customer care agents via any of the above numbers. However, these numbers are not toll-free and you will be charged at your network’s normal tariff call rate.
2.) EMAIL ADDRESS: (DM@STARTIMES.COM.NG)
You can also reach Startimes Nigeria via email. But this isn’t a quick option. Often time, it takes hours to get a response.
3.) SOCIAL MEDIA
Social media is the fastest contact channel at Startimes Nigeria. Typically, you will get a response in minutes. The Startimes Twitter Customer care URL is https://twitter.com/startimes_ng while the Startimes Facebook Customer Contact is https://www.facebook.com/StarTimesNG.
4.) WEBSITE
The official Startimes Nigeria website is http://www.startimestv.com/.
5.) CONTACT ADDRESS
You can visit their head office of Startimes in Nigeria by locating AFRIBANK House, FataiAtere Way, Oshodi, Lagos, Nigeria. You can also check the company’s website for a list of all their offices in Nigeria.
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