Earlier this year, Microsoft released the Windows 10 May 2020 update (Win10 version 2004), which includes Windows sandbox improvements, cloud recovery and other functions. Last month, Microsoft released another feature update called October 2020 Update, but at least one underlying problem has not been fixed, and it is now affecting more users.
In a new support document, Microsoft confirmed that a bug in the Windows 10 2004 version will cause a black screen. The black screen problem mainly appeared on external monitors and also affected the Office productivity suite, but some users reported that similar problems also appeared on their main monitors.
Currently, a new cumulative update provided by Microsoft through Windows Update has finally fixed the black screen problem . This problem was first reported in May, and it mainly caused the screen to turn black when drawing with Office applications.
The fix also applies to the Windows 10 October 2020 update because the two operating systems share the same core components.
The Chromium browser of Windows 10 2004 and newer versions and Microsoft’s own applications are also troubled by problems. After the May 2020 update, users have said that Chrome and Edge browsers have stopped data synchronization, and browsing data will be automatically reset after restarting .
In August, a Microsoft source stated that the company is aware of these problems and is actively investigating the reasons, but as of November 2020, this problem has still not been resolved.
In the past few weeks, more and more users have begun to report that Windows 10 is deleting cookies on their devices, and that Chrome or other applications will require users to log in after each restart.
Naijatechnews.com has learned that both Microsoft and Google are aware of this problem, and it is expected that the fix will arrive later this year.
“We (Microsoft) are working hard to solve this problem, but due to the nature of WindowsUpdates, unfortunately, it will take some time before we can release through monthly service updates.” Microsoft said.
Currently, there is no proper way to fix it, but you can try to alleviate this problem by deleting the tasks in Windows 10’s task scheduler. In addition, Microsoft is also aware of the Office update issues and broken sleep modes in Windows 10.
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