In rare cases, an iPad can get stuck on the Apple logo screen when the device is starting or restarting. Getting stuck on the Apple logo usually happens during a failed software update, whether it was interrupted or incomplete, but it can sometimes happen during restores and also during other operations.If an iPad, iPad Pro, iPad Air, or iPad mini is stuck on an Apple logo screen, you can use the tips below to troubleshoot and resolve the issue.
How To Fix An iPad, iPad Pro, iPad Air, iPad Mini Stuck On Apple Logo
The goal of this guide is to review troubleshooting solutions to resolve an iPad, iPad Pro, iPad Air, or iPad mini that is stuck on a black screen with the Apple logo. Follow the order presented and be sure to use the specific tips for your iPad model, as the troubleshooting steps differ between iPad with Face ID and iPad with Home buttons.
0: wait! Does the Apple logo screen on the iPad have a progress bar?
If the Apple logo screen has a progress bar below the Apple logo, the device is likely installing a system software update or being restored. In that situation, you don’t want to interrupt the system software update process.
If you see the Apple logo screen on an iPad and you have a progress bar below the Apple logo, let it sit for a while with the device connected to a power source.
If a software update is applied, the iPad will complete the installation and restart normally when finished.
You may pick up an iPad and notice that it appears on the Apple logo screen seemingly out of nowhere if you have automatic iOS / iPadOS software updates enabled on the iPad. Just let the update complete, don’t interrupt it.
If the iPad is unresponsive and stuck on the black Apple logo screen for an extended period of time, for example after about an hour, it may be stuck and need more troubleshooting. When the iPad is really stuck on the Apple logo screen, use the troubleshooting tricks below to solve the problem.
1: Force restart the iPad
Sometimes simply force-restarting the iPad will resolve a freeze on an Apple logo screen. The force restart of an iPad varies by iPad model and iPad model year; Please use the instructions below for the specific iPad, iPad Air, iPad mini, or iPad Pro.
Force Restart iPad Pro 11 ″ and iPad Pro 12.9 ″ (2018 and later)
You can force restart the iPad Pro with Face ID (2018 and newer), including iPad Pro 11 ″ and iPad Pro 12.9 ″ models, with the following instructions:
Press and release Volume Up, press and release Volume Down, press and hold the Power button until the iPad Pro restarts
Force Restart Older iPad, iPad Air, iPad mini, and iPad Pro
You can force restart an iPad with a clickable home button, including older iPad, iPad Air, iPad mini, and iPad Pro models, with the following instructions:
Press and hold the HOME button and the POWER button simultaneously until the device screen turns off and turns back on at the Apple logo screen
Occasionally the force restart works and the iPad returns to the lock screen or home screen as usual. If not, continue for more troubleshooting.
2: update iPad with recovery mode (or restore)
The next trick for troubleshooting is to update the iPad using recovery mode. Using Recovery Mode requires the use of a computer (Mac or Windows PC) with a modern version of iTunes, and you will need a USB cable to connect the iPad to the computer. Like the restart force, entering recovery mode varies by iPad model.
Update iPad Pro with Face ID via Recovery Mode
If the iPad has Face ID and no home button, you can enter Recovery Mode on iPad Pro (2018 and newer) with the following instructions:
Open iTunes on the computer (or Finder if Mac is running Catalina)
Press and hold the Power button and the Volume Up button until the “Slide to power off” screen appears, then drag the slider to turn off the iPad Pro
Next, hold Hold down the POWER button and connect the iPad Pro to a computer with a USB cable. Keep pressing the POWER button until the iPad is in recovery mode
Choose “Refresh” when the alert message appears on the screen
Updating the iPad in recovery mode can take a while, so be patient and allow about 20 minutes to pass. If this is successful, the iPad Pro will update the system software and then eventually reboot and function normally.
If this fails , you will need to repeat the steps above, but in step 4 choose “Restore” iPad instead of “update” ( IMPORTANT Note : Restoring iPad will restore as new and erase all data on iPad; however, if you have a backup, you can restore it when it is complete.)
Update any iPad with the home button through recovery mode
If the iPad has a Home button, you can enter Recovery Mode on older iPad, iPad Air, iPad mini, and iPad Pro with the following instructions:
Open iTunes on the computer (or Finder if Mac is running Catalina)
Press and hold the Power button until the “Slide to power off” screen appears, then slide to turn off the iPad
Press and hold the HOME button while connecting the iPad to a computer with a USB cable
Continue pressing the START button until the iPad is in Recovery Mode and detected by the computer
Choose “Refresh” when the alert message appears on the screen
IPad update may take time, give it at least 20 minutes to see if it works. If the update is successful, the iPad will reboot and can be used as usual.
If this fails , you will need to repeat the steps above, but in step 5 choose “Restore” the iPad instead of updating. ( IMPORTANT Note : Restoring iPad will erase all data on iPad and set it as new, however if you have a backup, you can restore from that backup during setup after restore).
3: Erase and restore iPad with DFU mode
If the above Recovery Mode methods don’t solve the problem, you can try using DFU mode to restore iPad or iPad Pro instead. DFU mode is an inferior restore method that can work when recovery mode fails. Using DFU mode will erase the iPad completely, which means that all data on the iPad will be lost. If you have iPad backup, you can restore iPad backup to iPad when DFU restore is done.
Older iPad, iPad Air, iPad mini, iPad Pro Restore with DFU Mode
You can enter DFU mode on any iPad with a Home button with these instructions:
Connect the iPad to a computer (Mac or PC) and launch iTunes (or Finder if Mac is running Catalina)
Press and hold the POWER button and the HOME button at the same time, and continue pressing both buttons for 10 seconds
After 10 seconds , release the POWER button but keep pressing the HOME button for another 5 seconds
Choose to restore iPad with iTunes, this will erase all data on iPad and set it as new
Restoring iPad Pro (2018 and newer) with DFU mode
Entering DFU mode on iPad Pro with Face ID (2018 and newer) is accomplished through the following steps:
Connect iPad Pro to a computer and launch iTunes (or Finder if Mac is running Catalina)
Press and release Volume UP, then press and release Volume DOWN, then press and hold the POWER button for 10 seconds
While holding the Power button, also press and hold the VOLUME DOWN button for another 5 seconds.
Release the power button but continue to press the volume down for another 10 seconds.
When you see an alert on your computer that a device has been detected in recovery mode, choose Restore to erase the iPad and set it up as new.
When iPad Pro has been successfully restored, you can set it up as new or then restore it from a backup available during setup.
Fortunately, getting stuck on a black screen with the Apple logo is a pretty rare iPad case, and while the same can happen on an iPhone, it’s not very common for you to stumble upon that device either. Usually the troubleshooting steps outlined above will solve the problem. Let us know in the comments below what worked to solve your problem.
Tried all of the above and still stuck on an Apple logo screen? Something else may be going on, so your next best option is to contact Apple Official Support or an Apple Authorized Repair Center for further help in repairing your iPad, iPad Air, iPad mini, or iPad Pro. .
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