Mobile Telecommunication Network, Plc., recently announced new activation codes for recharging and data bundles to enhance their customers’ convenience. The telecom giant has replaced the old recharge activation code, 555, with 311 and the data bundle code, *131#, with *312#. These changes are aimed at improving customer satisfaction and reducing the stress of remembering multiple codes.
In a statement to its esteemed customers, MTN said, “We are excited to inform you of our new recharge activation code. You can now recharge your lines by dialing *311*recharge pin# instead of *555*recharge pin#. Also, to buy data bundles, kindly dial *312# instead of *131#. We encourage you to start using the new code for your convenience. Thank you for choosing MTN.”
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The telecommunications company, which has its head office in Johannesburg, operates in over 20 countries, with a subscriber base of 280 million users worldwide, making it the 8th largest mobile network operator globally, and the largest in Africa.
No reason was given for the change. However, the move is aimed at providing better service and user experience. By introducing a more straightforward and easier-to-remember activation code, MTN is committed to improving customer satisfaction.
In Nigeria, where the company has about 35% market share, one-third of its revenue comes from the country. Therefore, providing the best services to customers is essential for retaining their patronage.
As a customer, you no longer have to worry about forgetting the activation codes or using the wrong ones. The new recharge activation code, 311, and data bundle code, *312#, are easy to remember and user-friendly, making your connection with family, friends, and business partners seamless.
The new recharge activation and data bundle codes by MTN are a step in the right direction. The company has shown its commitment to providing customers with the best experience. By introducing these changes, MTN has made it easier for its customers to stay connected with their loved ones and business associates. So, what are you waiting for? Start using the new codes today and stay connected with ease.