Is Jumia Down?
Africa’s number leading eCommerce platform, Jumia in the early hour of today went down, both the website and the mobile app is down.
Are you having issues? and unable to access the jumia.com.ng ?
At the time of writing this article the website is still down, but below are some troubleshooting you can do.
How to Solve Jumia.com.ng Down or Outage Issues
We have tried pinging Jumia.com.ng using our servers in diverse locations and the server response showed there are no current Jumia.com.ng problems today.
If Jumia.com.ng is down for you too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or website maintenance is in progress.
If the site is UP for us but you cannot access it, try one of our following solutions:
1. It might be Browser Related:
To solve Browser related issues that might make the site/server down for you, do a full Browser refresh of this site. You can do this by holding down CTRL + F5 keys at the same time on your browser.
This trick works perfectly on Chrome, Firefox, Brave, Opera, Safari and whatever default browser comes with your Windows nowadays lol.
2. Clear Your Cookies and Cache.
The contents of all modern sites and apps today are usually cached. This means a copy is stored in your browser as long as you have visited that page before. This is to make it easier to access when next you visit that page. This might be a problem especially if the page was down last time you checked.
You might need to clear that out of your browser memory for the site to load properly.
3. Fix DNS Problems
Domain Name System (DNS) is what allows a site IP address (192.168.x.x) to be identified with words ( e.g .com, .us) in order to be remembered easily. This is usually provided by your Internet Service Provider.
To fix this, clear your local DNS cache to make sure that you grab the most recent cache that your ISP has.
Still having issues? Try sending your complaints or troubleshooting issues to the channels below:
The Jumia Customer Service unit as such now runs a 24/7 service where help can be gotten via 07006000000, service@jumia.com.ng and @JumiaHelpNg.
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